{"id":10154,"date":"2025-04-17T05:38:07","date_gmt":"2025-04-17T05:38:07","guid":{"rendered":"https:\/\/featjersey.com\/?page_id=10154"},"modified":"2026-06-17T11:06:37","modified_gmt":"2026-06-17T11:06:37","slug":"shipping-information","status":"publish","type":"page","link":"https:\/\/featjersey.com\/fr\/shipping-information\/","title":{"rendered":"Shipping Information"},"content":{"rendered":"

1. Policy Overview<\/strong>
We apply standardized shipping procedures, full tracking visibility, and dedicated logistics after-sales support to all orders. Our cross-border delivery services are designed to be traceable, transparent, and reliably on time. We strictly adhere to all platform-mandated dispatch deadlines and applicable local transportation regulations, and we maintain a zero-tolerance policy against late dispatch, untraceable shipments, and false shipping declarations.
2. Order Processing & Dispatch Time Limit
Order Processing Time<\/strong>:All paid orders are processed\u2014picked, packed, and handed over to the shipping carrier\u2014within\u00a02 business days<\/strong>\u00a0from the date of payment confirmation (3 business days<\/strong>\u00a0for customized or personalized items). We strictly adhere to this policy and never engage in premature uploading of fake or untraceable tracking numbers.
Within 24 hours of shipment, we will update your order with accurate, traceable tracking information that you can monitor in real time.
Holiday Delay Notice<\/strong>: Orders placed on weekends, US federal holidays and major international festivals will be postponed to the next working day for processing. We will mark holiday shipping delays clearly on product pages in advance.
3. Shipping Coverage & Estimated Delivery Time
Available Delivery Regions<\/strong>:We currently offer shipping to the following European countries: France, Canada, the United Kingdom, Germany, Italy, Portugal, Belgium, Spain, Switzerland, the Netherlands, and more. If your country is not listed, please contact us for availability.
Standard Shipping Lead Time<\/strong>:7 – 18 business days
Uncontrollable Delay Statement<\/strong>: Estimated delivery time is for reference only. Delivery delays caused by customs clearance inspection, extreme bad weather, local logistics warehouse backlog and force majeure factors are beyond our control.
4.Free Shipping Threshold
Free Shipping Policy<\/strong>:Free standard shipping is available on orders that meet the minimum order value requirement. This offer applies to standard delivery only and does not cover expedited shipping or remote area surcharges.
5. Logistics Tracking & Address Modification Rules
Full Tracking Service<\/strong>:All orders shipped from our store are fully trackable from dispatch to delivery. Once your order has been shipped, we will send the tracking number to your email address, so you can monitor your package status in real time at every stage. We never use untraceable standard mail services\u2014transparency and reliability are our commitment to you.
Delivery Address Revision<\/strong>: Customers can modify delivery addresses free of charge before order shipment. Once the parcel is dispatched and picked up by logistics carriers, address modification application will not be accepted due to logistics system restrictions.
Failed Delivery Processing<\/strong>: If delivery fails due to incorrect recipient address, unreachable contact number or customer refusal to sign for, the return freight and secondary re-delivery freight shall be borne by customers.
6. Lost, Damaged & Delayed Parcel Solution
Parcel Lost Compensation<\/strong>: If parcels are confirmed lost during transportation by official logistics tracking, we provide two solutions for customers: full unconditional refund or free re-delivery of goods.
Goods Damaged in Transit<\/strong>: For products damaged during logistics transportation, customers can apply for free re-delivery or full refund by providing real photos of damaged parcels and goods.
Long-term Logistics Stagnation<\/strong>: If logistics information stops updating for more than 15 consecutive working days, customers can contact customer service to initiate logistics investigation. We will follow up with logistics providers throughout the whole process.
7. Policy Update & Support Contact
We reserve the right to amend or update this Shipping Policy at any time in response to changes in international shipping rates and logistics market conditions. Any revisions will take effect immediately upon being posted on this page. If you have any questions or concerns regarding shipping, please do not hesitate to contact us .
Support Email: featsey@outlook.com<\/p>\n\n\n\n

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